After-sales Service - LED lighting producer & solutions provider over 15 years.

Service support
show

After-sales Service

Lepower focus on LED lighting field, the market spreads all over the world. In the LED lighting applications market, we dedicate to provide customers with "R&D → Dialux Solution → Product Manufacturing → Technical After-sales Service" in a full set solution of lighting system application. Lepower will take through the four major product chain of light source products, optical lenses, indoor lighting, outdoor lighting to bring light charm to customers, providing personal services, allowing customers to experience the value of light.

Lepower supports 24 hours online service, provide pre-sales consulting, after sales complaints handling ect. series service support.

Lepower always follows the customer needs first, customer satisfaction first as the purpose, establish a customer service support system that can effectively guarantee the sustainable development of the enterprise so as to achieve the harmonious development between the client and the company and realize the win-win goal together.

Product
development
Design
Manufacturing
Engineering
installation
Technical
after-sales
7*24h service

after-sale warranty

Help you design products that can meet these needs to meet your needs.

pre-sale service

According to the customer's requirements, the two parties jointly draw up an implementation plan, fully consider the user's requirements in terms of system function and quality, draw up specific designs and solutions, and provide technical advice from engineers.
In-sale service

Before the product is installed and used, cooperate with the customer to send personnel to the company's production base to understand the situation and check the product quality. The system will be delivered to use after the purchaser's inspection and acceptance of the system. The design and construction of the system shall be implemented in strict accordance with the contract requirements and the standards of relevant national departments.
After-sales service

Provide product and accessory maintenance from the date of product installation and acceptance, and provide good technical support and preferential supply of spare parts.